Common queries answered

Frequently asked Questions

Orders are typically processed within 1–3 business days. Delivery usually takes 5–10 business days depending on your location.

Luzon 3-5 Days
Visayas 4-7 Days
Mindanao 6-10 Days
Islands 6-12 Days

We offer a hassle free return and exchange policy within 7 days of receiving your order. Items must be unused and in original condition.

If your order hasn’t been shipped yet, you can contact our support team to update your address as soon as possible.

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

You can reach our support team anytime via email or through our contact page. We aim to respond within 24 hours.

Please contact us immediately. If your order has not yet been shipped, we’ll update the address. If it has already been dispatched, we’ll do our best to assist you.

Yes, your order will be delivered in one complete package.

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